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Privacy Policy

This Privacy Policy explains how Pro-Tides collects, uses, and protects your information when you use our website and services. By accessing or using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

For the purposes of this Privacy Policy:

  • Company, “We”, “Us”, or “Our” refers to Pro-Tides.

  • Website refers to Pro-Tides.

  • Service refers to the Website and related services.

  • You refers to the individual or entity using the Service.

  • Personal Data means information that identifies or can identify an individual.

  • Cookies are small files stored on your device to improve website functionality and user experience.

Information We Collect

Personal Data

While using our Service, we may collect information including:

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Usage data and device information

Usage Data

Usage Data may include:

  • IP address

  • Browser type and version

  • Pages visited

  • Time spent on pages

  • Device identifiers and diagnostic information

This information may be collected automatically when accessing the website through desktop or mobile devices.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Operate and improve website functionality

  • Remember user preferences

  • Analyze website traffic and performance

  • Enhance user experience

You may disable cookies through your browser settings, although some features of the website may not function properly without them.

How We Use Your Information

Pro-Tides may use your information to:

  • Provide and maintain our services

  • Process orders and manage accounts

  • Communicate regarding orders, updates, or support inquiries

  • Send promotional offers or marketing communications (you may opt out at any time)

  • Improve website performance and user experience

  • Comply with legal obligations

Sharing of Information

We may share personal information with trusted third-party service providers that assist in operating our business, including payment processing, shipping, analytics, and customer support services.

We do not sell your personal information.

Mobile opt-in data and consent information will not be shared with third parties for marketing purposes.

Data Retention

We retain Personal Data only as long as necessary to:

  • Fulfill the purposes outlined in this policy

  • Comply with legal obligations

  • Resolve disputes and enforce agreements

Usage Data may be retained for analytics, security, and operational purposes.

Security

We take commercially reasonable measures to protect your Personal Data. However, no method of electronic storage or internet transmission is completely secure, and we cannot guarantee absolute security.

Marketing Communications

By opting in on our website, you may receive promotional emails or SMS communications from Pro-Tides. You may unsubscribe or opt out at any time. Standard messaging and data rates may apply.

Third-Party Services

We may utilize third-party providers such as analytics platforms to help improve our services and website functionality.

Our website may also contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes become effective once posted on this page. Continued use of the Service after updates constitutes acceptance of the revised policy.

All products sold by Pro-Tides are intended strictly for research, laboratory, or analytical use only and are not for human consumption.

Pro-Tides is a chemical supplier and is not a compounding pharmacy or chemical compounding facility as defined under Section 503A of the Federal Food, Drug, and Cosmetic Act. Pro-Tides is also not an outsourcing facility as defined under Section 503B of the Federal Food, Drug, and Cosmetic Act.

Statements made on this website have not been evaluated by the U.S. Food and Drug Administration. The products offered by Pro-Tides are not intended to diagnose, treat, cure, or prevent any disease.

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© 2026 Pro-Tides. All rights reserved.

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